Last Updated: January 30, 2026

  1. Introduction

EZ Agency (“we,” “us,” or “our”), based in Queensland, Australia, operates as an Online Marketing Agency and a developer of Google Chrome Extensions. We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This policy applies to our website, our marketing services, and all Chrome Extensions published by EZ Agency.

  1. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Contact Details: Name, email address, phone number, and company name.
  • Communication Data: Information provided through contact forms or email inquiries.

2.2 Chrome Extension Data

Our extensions are designed with Privacy by Design principles. We collect:

  • Permissions: Only the minimum permissions required for functionality.
  • Usage Statistics: Non-identifying technical data to improve performance.
  • No Sensitive Data: We do not collect passwords, financial information, or personal browsing history outside the scope of the extension’s specific function.
  • Google API Data (for Extensions using Google APIs): we strictly adhere to Google’s API Service User Data Policy, including its Limited Use requirements.
  1. Cookie Policy & Third-Party Tools

We use cookies and similar technologies to enhance your experience and analyze our performance.

3.1 Analytics & Behavior Tracking

We use the following third-party services to optimize our website and marketing:

  • Google Analytics 4 (GA4): To analyze website traffic and user patterns. GA4 may collect your IP address and device identifiers. Google’s ability to use and share information collected by GA4 is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.
  • Hotjar: To understand user experience via heatmaps and session recordings. Hotjar stores this data in pseudonymized user profiles. Hotjar is contractually forbidden from selling any data collected on our behalf.

3.2 Cookie Management

Type Purpose Tool
Strictly Necessary Required for site functionality. Website CMS
Analytics Measuring site performance. Google Analytics 4
User Behavior Heatmaps and UX optimization. Hotjar/Microsoft Clarity
Marketing Targeted advertising (if enabled). Meta Pixel / Google Ads

You can manage or disable cookies through your browser settings or by using the Google Analytics Opt-out Add-on.

  1. How We Use Your Information
  • To deliver and improve our Online Marketing services.
  • To provide technical support and updates for our Chrome Extensions.
  • To analyze website performance via GA4 and Hotjar/Microsoft Clarity.
  • To comply with legal and regulatory obligations in Australia.
  1. Google Chrome Web Store Compliance

Our Chrome Extensions strictly comply with the Google User Data Policy, including the Limited Use requirements:

  • We do not sell user data to third parties or data brokers.
  • We do not use user data for credit scoring or lending purposes.
  • Data is only transferred if necessary to provide or improve the extension’s core features.
  1. Data Storage and Security

We take reasonable steps to protect your data from unauthorized access. Your data may be stored on secure servers located in Australia or through cloud-based service providers (such as Google or AWS) which may host data in the United States or other jurisdictions. By using our services, you consent to this international transfer. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure.

  1. Your Rights (Australian Privacy Principles)

Under the Privacy Act 1988, you have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request that we correct any inaccurate information.
  • Complaints: If you believe we have breached the APPs, you may lodge a complaint with us or the Office of the Australian Information Commissioner (OAIC).
  • Deletion: Request the deletion of your personal information, subject to legal retention requirements.
  1. Contact Us

If you have questions about this Privacy Policy, please contact us at:

EZ Agency Pty Ltd
ABN: 26 682 108 130
Email: [email protected]
Website: https://ezagency.com.au
Address: G6, 14 Browning Street, South Brisbane, 4101